windows fax and scan does not detect scanner

The 'Hotfix download available' form displays the languages for which the hotfix is available. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. If the hotfix is available for download, there is a 'Hotfix download available' section at the top of this Knowledge Base article. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix. This hotfix might receive additional testing. Apply this hotfix only to systems that are experiencing the problem described in this article. However, this hotfix is intended to correct only the problem that is described in this article.

Resolution Hotfix informationĪ supported hotfix is available from Microsoft.

And, the WIA service remains in a stopped state even though it is configured for automatic startup when the user logs in again. When the ShellHwDetection service stops, it also stops the WIA service. The ShellHwDetection service stops after a period of inactivity that is detected.

The ShellHwDetection service hosts the WiaRpc component for the Windows image acquisition (WIA) service. This issue occurs because of a change in the ShellHwDetection service. However, if you use this service on a Windows 7-based or Windows Server 2008 R2-based computer, the scan application does not start automatically when you push the scan button on a scanner or on a multifunction printer (MFP). For example, the service associates the scan button hardware event. The Windows Fax and Scan service registers applications and associates the scanner hardware events. Windows Server 2008 R2 Datacenter Windows Server 2008 R2 Enterprise Windows Server 2008 R2 Standard Windows Server 2008 R2 Foundation Windows Server 2008 R2 for Itanium-Based Systems Windows 7 Ultimate Windows 7 Enterprise Windows 7 Professional Windows 7 Home Premium Windows 7 Home Basic Windows 7 Starter Weitere.

Windows fax and scan does not detect scanner